Supported housing. Independent futures.

Frequently asked questions

A little clarity for your next step.

Find answers to common questions about accommodation, personal support and applying to Aspect Housing.

Illustration of a resident talking with a support worker.
What is Aspect Housing?

Aspect Housing provides supported accommodation for vulnerable adults in Birmingham and the surrounding areas, with personal support to help people work towards independence.

Who can apply for supported accommodation?

Our accommodation is for single adults aged 18 and over who are homeless or at risk of homelessness and need support to live independently. This can include refugees, people with low-level mental health needs and people who need support related to alcohol or substance misuse.

Every application is considered individually. Read the full application criteria.

What is the accommodation like?

Our accommodation offers single rooms in shared houses across Birmingham. You have your own room and share communal facilities with other residents. We match people to accommodation based on their needs and suitability.

Will I have my own support worker?

Yes. Residents are allocated a support worker who helps identify their needs, agree goals and develop a personal support plan. Weekly support is part of living with Aspect.

Find out more about your support plan.

Is the accommodation staffed 24 hours a day?

Our properties do not provide 24-hour staffed housing, nursing or personal care. Residents work regularly with their allocated support worker, and Aspect operates a 24-hour emergency on-call service.

For out-of-hours support, call 07852 825175.

Can someone help me make an application?

Yes. You can complete an application yourself or through an agency supporting you, such as the council, probation, a hospital, social care or a support organisation.

We can arrange interpreters and support with the application where needed. Our office has wheelchair access.

What happens after I apply?

We contact you to arrange an interview and discuss your needs. The process includes an assessment before we decide whether we can offer suitable accommodation and support.

Read the application steps and timescales.

How can I contact Aspect Housing?

Call (0121) 792 5342 or email info@aspecthousing.org.uk.

Our main office is at 171 Alcester Road, Birmingham, B13 8JR. Visit our contact page for office details, opening hours and directions.